Opportunity Details

Disaster & Emergency Services

Age Minimum (with Adult): 18+, Minimum Age:18+

URGENT NEED - Red Cross Disaster Shelter Volunteer

What is a Disaster Shelter Service Volunteer?

We are currently in need of volunteers able to respond to sheltering needs due to the current hurricane/wildfire season during COVID-19 and following COVID-19 safety guidelines.


  • Following worker safety procedures for working in a COVID-19 environment

  • Support the day-to-day activities within a shelter which may include working in reception, registration, feeding, dormitory, information, or other areas within a shelter.

  • Embodying the fundamental principles of the American Red Cross in their work with clients, disaster responders and partners

  • Help disaster clients staying in the shelter

  • Providing excellent client service and support the daily maintenance of the shelter operation at the direction of the assigned Shelter Supervisor

  • Using our online calendar during the disaster event to report availability and schedule shelter shifts


  • Must be 18+ years of age
  • Access to internet connectivity to take mandatory training and sign up for volunteer shifts 
  • Proficient in English (able to read/write and follow verbal/written communication)
  • Willing and able to volunteer in person in a COVID -19 disaster shelter before, during and/or after a disaster event
  • Availability to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)
  • Complete 3 hours of virtual self-paced training required for position
  • Ability to build appropriate and effective relationships with co-workers and shelter residents. 
  • Ability to support and correct performance, manage conflict and ask for help early on so that workflow and service delivery does not impact shelter residents or the shelter community.
  • Lift / carry 20 lbs. multiple times/shift
  • Stand and or sit for two-hour periods and walk for two miles during a shift
  • Speak clearly on phone and in person.
  • Work for long periods on computer and/or reading small print and/or writing.

Time Commitment: 

At least 6 months and available:

  • If wanting to help in localized response (inside of OC): must be available 5 days for 4, 6 or 12-hour shifts 
  • If wanting to help outside of OC area: must be available 14 days for 8 or 12-hour shifts 


Contact: Karla Legorreta, Recruitment Specialist at Karla.Legorreta@redcross.org (714) 380-7263

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Volunteers needed through 10/31/2020

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